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Struggling With a Google

Merchant Center Suspension?

Struggling with the daily losses incurred from your ads being offline? Attempted to create a new account only to face suspension again? 

We understand the urgency and frustration of needing to get your Google Merchant Center back online as soon as possible. Our partner StubGroup can help.

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Choose StubGroup to Get Your Google Merchant Center Unsuspended

Our partner StubGroup has been working in the suspension space for over a decade, helping businesses big and small get their ads back online. 

  • 11 years of experience dealing with all types of suspensions
  • Premier Google Ads Agency
  • A dedicated team focused exclusively on Google Ads and Google Merchant Center suspensions
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If There’s a Path Forward,
We’ll Find it For You. 

Having a healthy, active Google Merchant Center can be “life and death” for many businesses. Since 2013 our partner StubGroup, a team of suspension specialists, has been helping companies like yours get reinstated.

Because every suspension and advertiser is unique, we evaluate each suspension situation independently.

If you’re operating a legitimate business and simply need help navigating and resolving Google’s sometimes complex policy requirements, we’re here to help!

Helping Business Owners Like
You Get Their Ads Back Online

Our partner StubGroup specializes in identifying areas that need improvement and communicating the truth about your business to Google. Hear how they’ve helped people like you get their ads back.

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We Fix All Types of Suspensions

Suspended for Counterfeit Goods? 

This means Google considers that your ads, website or app mimic the brand features of a product in an attempt to pass themselves off as a genuine product of the brand owner.

Suspended for Website Needs Improvement?

This means your account has been suspended because your website doesn’t meet Google’s quality standards, possibly due to issues like user experience, policy compliance, or secure checkout processes.

Suspended for Inaccurate Tax or Shipping Rates?

This means Google found products with inconsistent tax and/or shipping rates between the feed and the product pages.

Suspended for Healthcare & Medicines Reasons?

This means Google thinks that you’re promoting healthcare-related content, such as unapproved pharmaceuticals and supplements, prescription drugs, or over-the-counter medication, among others.

Suspended for Misrepresentation?

This means Google considers that your ads or destinations are deceiving users by excluding relevant product information or providing misleading information about products, services, or businesses.

Suspended for Inappropriate Content?

This means Google considers that your products display shocking content or promote hatred, intolerance, discrimination, violence, or other sensitive events.

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Frequently Asked Questions

What are Common Reasons for Google Merchant Center suspensions?

Common reasons include selling counterfeit goods, misrepresentation of products or services, and healthcare-related content that violates Google’s policies.

Why Aren’t My Competitors Also Suspended?

It’s common for Google to suspend websites for tactics that are being used by competitors, and for those competitors to keep advertising with Google while you are dead in the water.

Google can be very inconsistent in how they enforce their policies. Unfortunately, the argument “but my competitors are doing this” doesn’t bear weight when you submit an appeal. Once you are suspended, all that matters is you convincing Google that you have fixed the problem and that your account is in accordance with Google’s policies.

Is There A Limit to the Number of Appeals I Can Submit to Google?

There is no official limit, but from our experience, the more appeals you submit, the harder it will be to get Google to continue to review them.

That’s why you need to be thorough to fix every potential problem before you submit an appeal, and be detailed in the appeal that you submit to explain exactly what you did to address the problem.

Can Anyone Help Me with My Google Ads Suspension?

Since 2013, StubGroup’s expert team of suspension specialists have been helping suspended advertisers get back online with Google Ads. 

Because every suspension and advertiser is unique, we evaluate each suspension situation independently. Sometimes that means we have to tell you we don’t see a path forward for you to advertise with Google again. Other times the root problem is solvable and we’re able to work with you and Google to resolve Google’s concerns and get you back online.

Throughout the entire process, we will be direct and transparent with you and ask that you be the same with us. We don’t have time for advertisers who are trying to trick Google and who knowingly violate Google’s policies. But if you’re operating a legitimate business and simply need help navigating and resolving Google’s sometimes complex policy requirements, we’re here to help!

Let’s Get Your
Account Reinstated!